While the market is saturated with commercial cleaners, it is often difficult for a business to find one that is a perfect fit. Because of the long term nature of commercial cleaning contracts, it is incumbent on businesses to do their due diligence by making sure that the cleaners they hire don’t fall short of the following basic traits.


When choosing a commercial cleaner, you should make sure that they are reliable. You could carry out a background check on the company to find out how they have treated some of their current and past clients. You could also insist on references from some of their clients before signing a contract with them. A cleaning company that makes reliability part of its image will tend to go out of its way to ensure that its reputation is maintained. You can also tell if a cleaning company is reliable by how professional they act. A cleaning company that doesn’t have a website or doesn’t have phone support is probably an unreliable one.


A good cleaning company should be flexible enough to adjust to the needs of the client. Some cleaning companies offer predefined cleaning packages which may not necessarily suit the needs of a business or an office. Such companies lack flexibility. A flexible cleaning company is one that designs a cleaning package based on your cleaning needs. Flexibility means that the cleaning company is willing to work around your schedule and not the other way around. Flexibility also means that the cleaning company should be willing to adjust its services should your future cleaning needs change.

Adherence to Health and Safety Standards

You should always choose a cleaning company that adheres to the health and safety standards set by your business and the law. Most cleaning companies will typically adhere to the legal standards of health and safety. However, you may have extra safety measures that may be specific to your business. Make sure that the cleaning company is willing to adhere to your health and safety standards even if they are beyond the minimum legal requirement.

Quality of Staff

Before contracting a cleaning company, you should examine the qualifications of the staff on their payroll. Some companies employ minimum wage cleaners who may not have any commercial cleaning training whatsoever. Do your due diligence and make sure that the company you hire has qualified personnel who have experience cleaning commercial establishments similar to yours.


At the end of the day, everything usually comes down to cost. If all the other four conditions are met by the cleaning company, your final consideration should be the cost of hiring them. Compare the fee that each company charges with how strongly it manifests the other principles and settle on the cleaning company that gives the best value for your money.